Lawson M3 Customer Sales & Service Suite
Published:05-May-2009
Most food companies have unique needs related to customer service. Customer Sales & Service offers support for market development, sales and after-sales service processes – particularly in multi-channel sales environments where you need a complete picture of customer commitments.
Customer Sales & Service combines web, mobile and traditional order management tools with full service and rental management capability. Advanced internet-based sales tools give your customers self-service capabilities, helping to drive your cost of sales down. With these applications you can manage everything from make-to order or make-to-stock, telesales and EDI. You can manage your sales channels using the same availability, pricing and fulfillment controls whether they are office or field based.
The Lawson M3 Customer Sales & Service Suite includes Sales & Marketing Automation, Sales Management, e-Sales, Service Management, Rental Management, Maintenance Order Management, and Project Management.
